Last Updated: October 6, 2025
At treetrimmingroyaloak.com, "treetrimmingroyaloak.com" "we," and "us" value your privacy and want you to understand how your information is handled.
This policy describes what we collect, how we use it, who may receive it, and the options available to you. By using treetrimmingroyaloak.com or any site that refers to this policy, you agree to the practices described here.
Scope
This policy covers information collected:
- On our Website
- Through email, text messages, and other electronic communications with us
- Through our ads and apps on third-party websites when they link to this policy
It does not cover information collected offline or on websites we do not control.
Information We Collect
We collect information in three ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track site performance
- Customize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some site features may not function as expected.
Third parties may also place cookies, and we do not control those technologies.
Interest-Based Advertising
We may partner with companies that help us deliver ads tailored to your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Review, process, and complete your service requests
- Share your request with service providers that fit what you need
- Contact you about requests, status updates, and support
- Tailor your experience and our marketing messages
- Support analytics, research, and product development
- Identify, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
If you ask for a quote or service, we share the details needed to respond with third-party service providers and provider networks that can help fulfill your request.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliated entities.
Vendors
We share information with vendors that support our Website and business operations, including analytics, security, payments, customer support, and marketing.
These vendors may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you submit, such as your email address, may also be shared with marketing partners who referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect our rights or safety, or to investigate fraud and misuse.
Business Transfers
We may disclose information during a merger, acquisition, financing, sale, or bankruptcy.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This does not affect messages from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or through the opt-out links above.
Access and Control
You may request to:
- Review the data we hold about you
- Fix inaccurate information
- Delete information, subject to legal or operational requirements
- Raise concerns about how we use your data
Use the contact information in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from misuse or unauthorized disclosure
- The purpose of the processing
- Legal obligations
- Whether the same purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with the proper consent or legal authority.
California Privacy Rights
If you are a California resident, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared information
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised a privacy right.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof that the agent is permitted to act for you.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after a change, you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
